When your dishwasher breaks down, it can be incredibly frustrating, especially when you rely on it daily. However, before calling a repair professional, there are several troubleshooting steps you can take to potentially resolve the issue yourself. In this guide, we’ll walk you through a detailed step-by-step process to help identify common problems and how to fix them efficiently. From power issues to drainage problems, these instructions will help you get your dishwasher back in working order.

Step 1: Ensure the Dishwasher is Plugged In and Power is On
The first thing you should check is whether your dishwasher is receiving power. Sometimes, it can be as simple as a loose connection or a tripped breaker.
Here’s what you should do:
- Check the power cord to ensure that the dishwasher is plugged in. This is a simple but often overlooked mistake.
- Inspect the circuit breaker for any issues. If it has tripped, simply flip the breaker back on.
- Test the outlet by plugging in another appliance, such as a lamp or a phone charger, to confirm that the outlet is functioning properly.
Step 2: Inspect the Door Latch and Seal
If the dishwasher is plugged in and has power, but still doesn’t run, the next area to check is the door. Dishwashers will not start unless the door is properly latched. If the door isn’t sealed correctly, the machine may not initiate a wash cycle.
Follow these steps to check the door latch and seal:
- Inspect the door latch for any visible damage. If the latch is faulty or broken, it will need to be replaced.
- Examine the door seal (the rubber gasket around the door). Over time, this seal can wear down or get torn, causing leaks and preventing a tight closure.
Step 3: Check the Water Supply
If the dishwasher has power and the door is sealed, yet it still isn’t cleaning dishes properly, the issue may lie with the water supply. Dishwashers need a constant flow of water to operate correctly, so a problem with the water supply can hinder the machine’s performance.
To check the water supply, follow these steps:
- Make sure the water valve is turned on fully. This valve controls the flow of water into the dishwasher, and sometimes it can get accidentally turned off.
- Inspect the water inlet valve for any blockages or debris. If the valve is clogged, clean it out or replace it.
- Check the water supply hose to ensure it isn’t kinked, damaged, or blocked. A blocked hose can prevent water from entering the dishwasher.
Step 4: Inspect the Drainage System
A common problem many dishwashers face is improper drainage. If the dishwasher isn’t draining properly, it will leave dirty water in the bottom, making it impossible to clean dishes. Additionally, water may back up into the kitchen.
To inspect the drainage system, follow these steps:
- Check the drain hose for clogs or obstructions. Often, food particles or grease can accumulate in the hose, causing blockages.
- Examine the drain filter at the bottom of the dishwasher. If the filter is clogged with debris, clean it thoroughly.
- Look at the sink drain connection where the dishwasher drain hose is attached. If this is clogged, it could prevent the water from draining.
- Inspect the drain pump. If you hear a humming sound, but the dishwasher isn’t draining, the pump could be broken or clogged.
Step 5: Investigate the Spray Arms
The spray arms in your dishwasher are responsible for circulating water during a wash cycle. If the spray arms are clogged, the water won’t be distributed effectively, leaving your dishes dirty. Clogged spray arms are a common cause of poor cleaning performance.
To check the spray arms, do the following:
- Remove the spray arms by unscrewing or snapping them off, depending on your model.
- Inspect the spray arm holes for any blockages or buildup. Use a toothpick, brush, or compressed air to remove any debris.
- Check for cracks or damage. If the spray arms are broken or warped, they may need to be replaced.
Step 6: Examine the Heating Element
Your dishwasher’s heating element is responsible for heating the water to the right temperature for cleaning and drying dishes. If the water isn’t getting hot enough, the dishwasher won’t clean effectively, and your dishes may come out wet.
How to check the heating element:
- Locate the heating element at the bottom of the dishwasher.
- Visually inspect the element for any signs of damage, such as burn marks or broken parts.
- Use a multimeter to check for continuity. If there is no continuity, the element is defective and needs to be replaced.
Step 7: Reset the Dishwasher
Sometimes, dishwashers experience glitches or error codes that can prevent them from operating. If you’ve checked all the above steps and everything seems in order, it might be time to reset the dishwasher.
To reset your dishwasher, follow these steps:
- Turn off the dishwasher using the power button or by unplugging it.
- Wait for 5-10 minutes to allow the machine to reset.
- Turn the dishwasher back on and try starting a cycle.
- Consult the user manual for specific instructions on resetting your dishwasher model.
Step 8: Call for Professional Help (If Necessary)
If your dishwasher is still not functioning properly after going through these steps, it may be time to call in a professional. Some issues, such as electrical malfunctions, faulty control boards, or a damaged pump, may require an expert to repair.
When to call a professional:
- If the dishwasher is still not working after completing all troubleshooting steps.
- If there are major electrical issues or components like the control board are malfunctioning.
- If there are leaks or water damage that you cannot resolve on your own.

Final Thoughts
Fixing a broken dishwasher doesn’t always require a professional repairman. By following these step-by-step troubleshooting tips, you can often resolve common issues yourself. From checking the power source to inspecting spray arms and the heating element, these practical steps will guide you through diagnosing and fixing the problem. However, if the problem persists, don’t hesitate to call a professional for help.